Certified Clinical Medical Assistant CCMA Practice Test

An MA is reviewing a provider's instructions as the pt is preparing to leave the office. The provider recommends that the pt purchase an OTC antitussive, but the pt tells the assistant that she does not know what an antitussive is. Which of the following responses should the assistant make?

1. "It is a medication that suppresses the cough reflex"

2. "You should ask the pharmacist for more information"

3. "Antitussive is a common over-the-counter drug"

4. "I will explain it to you in detail"

The correct answer is: "It is a medication that suppresses the cough reflex"

The response that defines an antitussive as a medication that suppresses the cough reflex is the most appropriate because it directly addresses the patient's lack of understanding in clear and simple terms. Providing a concise definition helps the patient grasp the purpose of the medication and why it has been recommended by the provider. This approach empowers the patient with essential knowledge about their treatment, enabling them to make informed decisions. While other responses may offer varying degrees of assistance, they do not directly clarify what an antitussive is or may suggest resources that do not provide immediate understanding. The aim here is effective communication that fosters patient comprehension and confidence in managing their health.