Certified Clinical Medical Assistant CCMA Practice Test

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An MA is composing business correspondence using the simplified letter style. Which of the following features should the assistant use?

  1. A subject line in all capital letters

  2. Paragraphs justified on both sides

  3. A formal tone with technical jargon

  4. Abbreviations to save space

The correct answer is: A subject line in all capital letters

The MA should use a subject line in all capital letters because the simplified letter style is typically used for straightforward and concise communication. Options B and C would not be appropriate as paragraph justification and a formal tone are not necessary in the simplified style. Option D, using abbreviations to save space, may also be unnecessary as the simplified style often involves short and direct sentences. By using all capital letters in the subject line, the MA can emphasize the main purpose of the letter and grab the reader's attention.

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