Certified Clinical Medical Assistant CCMA Practice Test

An MA is collecting a health hx from an older adult pt who exhibits moderate hearing loss. Which of the following actions should the assistant take?

1. Remain within the pts view to allow lip-reading.

2. Speak louder to ensure understanding.

3. Use complex medical terminology to maintain professionalism.

4. Move to a different room for better privacy.

The correct answer is: Remain within the pts view to allow lip-reading.

Remaining within the patient's view to allow for lip-reading is a vital strategy when communicating with someone who has moderate hearing loss. This approach enhances the patient’s ability to read your lips, which can significantly aid in their understanding of what is being communicated. Additionally, maintaining eye contact can help ensure that the patient stays engaged in the conversation, allowing for better communication and comprehension. While speaking louder might seem like a straightforward solution, it can sometimes distort sounds and make it harder for individuals with hearing loss to understand speech clearly. Using complex medical terminology could further complicate communication and lead to misunderstandings, especially if the patient is not familiar with such terms. Moving to a different room might not be the most effective strategy since factors like visibility and the ability to lip-read could be compromised if the patient cannot see you clearly while you speak.