Certified Clinical Medical Assistant CCMA Practice Test

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the Certified Clinical Medical Assistant Exam. Practice with multiple-choice questions, detailed explanations, and comprehensive study material. Perfect your skills and ace your test!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


A patient requests a female provider to perform her exam due to religious conviction. A female provider is not available. Which of the following is the appropriate response by the MA?

  1. Assist the patient in locating a provider to accommodate the patient's needs

  2. Reschedule the appointment for when a female provider is available

  3. Refuse to proceed with the exam

  4. Perform the exam regardless of the patient's request

The correct answer is: Assist the patient in locating a provider to accommodate the patient's needs

In this scenario, the appropriate response by the Medical Assistant (MA) is to assist the patient in locating a provider who can accommodate the patient's needs. It is essential to respect the patient's religious conviction and ensure that their preferences are taken into consideration when receiving medical care. Option A is the correct response as it shows empathy and understanding towards the patient's request, even if a female provider is not immediately available. Options B, C, and D are incorrect in this situation. Rescheduling the appointment for when a female provider is available may not always be feasible and could result in delaying necessary medical care for the patient. Refusing to proceed with the exam or performing the exam against the patient's request would not be respectful of the patient's preferences and could potentially cause distress or a breach of trust in the healthcare provider-patient relationship.